Vulnerability management

The cycle

detection → SBOM correlation → triage → exploitability qualification (VEX)
   → prioritisation → remediation → verification → advisory publication
   → closure → archiving

Every transition is timestamped. That chronology is what demonstrates, in an inspection, the “without delay” handling Annex I requires.

The sources to aggregate

Source Nature Role
EUVD European vulnerability database, operated by ENISA The European reference, fed by CRA reports
NVD US database, CPE correlation Broad coverage, latency and imprecise matching
OSV Per-ecosystem database, PURL correlation High precision on packages
Catalogues of confirmed exploitation Vulnerabilities actually exploited Priority trigger
Vendor and distribution advisories Fixes and backports Avoids version-based false positives
Upstream project advisories Often ahead of the databases Early detection
National CERTs Alerts and threat context Regional context

Aggregation is the job of the steering platform, not of a spreadsheet.

Triage

Three questions, in this order:

  1. Is the component actually present? Verify by purl and hash. Many alerts stop here — see Identifiers.
  2. Is the vulnerable code reachable? Reachability analysis, examination of the execution path. This is where the VEX status is decided.
  3. How urgent is it really? Prioritisation, below.

Prioritisation

No single indicator suffices.

Indicator What it tells you What it does not
Base severity (CVSS) Intrinsic severity Neither actual exploitation nor your context
Environmental score Severity for you Requires contextualisation work
Exploitation probability Likelihood of near-term exploitation Neither presence with you nor impact
Confirmed exploitation That it is exploited in the wild Neither with you, nor on this path
Reachability That the code is called Neither exploitability nor impact
Network exposure That the component is reachable
Business criticality of the product The impact of an incident

Recommended composite score, to be weighted once and documented:

priority = contextualised severity
         × exploitation factor (confirmed > likely > theoretical)
         × reachability (called > present but not called)
         × exposure (network > local)
         × business criticality of the product

What matters is not the formula but that it is written down, stable and applied uniformly: that is what makes decisions comparable and defensible.

Remediation SLAs

To be defined, published internally, and measured:

Level Trigger Target fix interval
Emergency Active exploitation observed on your product Immediate workaround, fix within 72 h
Critical Remotely exploitable without authentication, reachable 7 days
High Exploitable, reachable, specific conditions 30 days
Medium Exploitable in a restricted scenario 90 days
Low or not exploitable Documented in a VEX Handled in the next release

These intervals are internal; the Regulation requires handling “without delay” without quantifying it. Written and honoured SLAs are the best demonstration of what you mean by “without delay”.

The reporting trigger

This is the hinge between engineering and law.

As soon as a vulnerability in your product is qualified as actively exploited, the 24-hour clock in Article 14 starts. Moving from triage to legal obligation must not depend on the initiative of whoever is on call.

Implementation: a dedicated status in the tracking tool whose activation automatically raises an alert to the legal on-call rota and opens an entry in the decision register. See 24-hour procedure and Reporting duties.

Separating fixes

Annex I asks that, where technically feasible, security fixes be provided separately from functional updates. That requires:

  • a branching strategy for maintenance per supported version line;
  • the ability to backport to older branches;
  • a numbering scheme that clearly marks a security fix;
  • regression tests runnable on old branches, hence a preserved build environment.

It is a heavy engineering constraint, to be decided at design time rather than at the first incident.

Metrics

Median triage interval, median remediation interval by level, average age of open vulnerabilities, share of alerts handled through VEX, share of SLAs met, number of vulnerabilities inherited from abandoned components. See Metrics.